If your Ricoh printer is offline, it means that the printer is not communicating with the computer or network properly. To resolve this issue, you should first check the printer’s status lights and ensure that it is powered on and connected to the network. You should also check the computer’s printer settings to ensure that the correct printer is selected and that it is set to “online” mode. If these steps do not work, you may need to reinstall the printer drivers or contact Ricoh support for further assistance.